Support

Need help with Blockyto? We're here to assist you!

Frequently Asked Questions

How do I play Blockyto?

Drag and drop the blocks from the tray at the bottom onto the game board. Complete full rows or columns to clear them and earn points. The game ends when you can't place any more blocks.

How do I earn coins?

You can earn coins by:

  • Completing daily missions
  • Watching rewarded video ads
  • Purchasing coin packs in the shop

What can I do with coins?

Coins can be used to:

  • Continue after game over
  • Reroll your block tray for better pieces

How do I remove ads?

You can remove ads by purchasing the "Remove Ads" option in the shop. This is a one-time purchase that permanently removes all banner and interstitial ads from the game.

Can I play offline?

Yes! Blockyto can be played completely offline. However, some features like watching ads for rewards require an internet connection.

How do I restore my purchases?

Purchases are automatically restored when you reinstall the app on the same device using the same app store account. If your purchases aren't restored automatically, try:

  • Ensuring you're signed in with the same account used for purchase
  • Checking your internet connection
  • Restarting the app

My game progress was lost. Can I recover it?

Game progress is stored locally on your device. Unfortunately, if you uninstall the app or clear its data, your progress cannot be recovered. We recommend keeping the app installed to preserve your scores and progress.

The app is crashing or not working properly

Try these steps to resolve issues:

  1. Make sure you have the latest version of the app
  2. Restart the app
  3. Restart your device
  4. Check if your device has enough storage space
  5. If the problem persists, contact us with details about the issue

Contact Us

Didn't find what you're looking for? We'd love to hear from you!

📧

Email Support

Send us an email and we'll respond within 48 hours.

antsyucatan@gmail.com

When contacting support, please include:

  • Your device model and operating system version
  • App version (found in settings)
  • A description of the issue
  • Screenshots if applicable