Privacy Policy

Last updated: January 11, 2025

Introduction

Twin Software ("we", "our", or "us") operates the Blockyto mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information Collected Automatically

When you use our App, we may automatically collect certain information, including:

  • Device Information: Device type, operating system version, unique device identifiers
  • Usage Data: Game progress, scores, features used, session duration
  • Analytics Data: App performance data, crash reports, error logs

Information You Provide

We may collect information you voluntarily provide:

  • Contact information when you reach out to our support team
  • Feedback and suggestions you submit

How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve the App
  • To personalize your gaming experience
  • To analyze usage patterns and optimize performance
  • To detect, prevent, and address technical issues
  • To respond to your inquiries and provide customer support
  • To send you updates and promotional communications (with your consent)

Third-Party Services

Our App uses the following third-party services that may collect information:

Google AdMob

We use Google AdMob to display advertisements. AdMob may collect and use data to personalize ads. For more information, please review Google's Privacy Policy.

Firebase Analytics

We use Firebase Analytics to understand how users interact with our App. This helps us improve the user experience. For more information, see Firebase Privacy.

Firebase Crashlytics

We use Firebase Crashlytics to collect crash reports and diagnostic data to help us identify and fix bugs.

In-App Purchases

In-app purchases are processed through the respective app stores (Google Play Store or Apple App Store). We do not collect or store payment information directly.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Game progress and preferences are stored locally on your device.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Opt-out of personalized advertising
  • Data portability

To exercise these rights or for any privacy-related questions, please contact us at antsyucatan@gmail.com.

Opt-Out Options

Personalized Ads

You can opt out of personalized advertising by adjusting your device settings:

  • Android: Settings > Google > Ads > Opt out of Ads Personalization
  • iOS: Settings > Privacy > Tracking > Disable "Allow Apps to Request to Track"

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: