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Privacy Policy

Last updated: September 12, 2026

Introduction

Twin Software ("we", "our", or "us") operates the Blockyto mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information Collected Automatically

When you use our App, we may automatically collect certain information, including:

  • Device Information: Device type, operating system version, unique device identifiers
  • Advertising Identifier: Your device's advertising identifier (IDFA on iOS, Advertising ID on Android), used to serve and measure ads. On iOS this is only accessed if you allow it through the tracking permission prompt described below.
  • Usage Data: Game progress, scores, features used, session duration
  • Analytics Data: App performance data, crash reports, error logs
  • Leaderboard Data: If you submit a score to the online leaderboard, we store the score, the display name you choose and an anonymous player identifier. We never ask for your real name, and you can play the entire game without submitting a score.

Information You Provide

We may collect information you voluntarily provide:

  • Contact information when you reach out to our support team
  • Feedback and suggestions you submit

How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve the App
  • To personalize your gaming experience
  • To analyze usage patterns and optimize performance
  • To detect, prevent, and address technical issues
  • To respond to your inquiries and provide customer support
  • To send you updates and promotional communications (with your consent)

Third-Party Services

Our App uses the following third-party services that may collect information:

Google AdMob

We use Google AdMob to display advertisements. AdMob may collect your advertising identifier, ad interaction data and coarse technical information about your device in order to serve, measure and, where permitted, personalize ads. Depending on your choices described in the "Advertising, Tracking and Consent" section below, you will see either personalized or non-personalized ads. For more information, please review Google's Privacy Policy.

Firebase Analytics

We use Firebase Analytics to understand how users interact with our App. This helps us improve the user experience. For more information, see Firebase Privacy.

Firebase Crashlytics

We use Firebase Crashlytics to collect crash reports and diagnostic data to help us identify and fix bugs.

Firebase Authentication and Cloud Firestore

The online leaderboard uses Firebase Authentication to create an anonymous account for your device and Cloud Firestore to store the scores. The anonymous account is not linked to an email address, a phone number or any social account, and it is not used to identify you outside the leaderboard.

In-App Purchases

In-app purchases are processed through the respective app stores (Google Play Store or Apple App Store). We do not collect or store payment information directly.

Advertising, Tracking and Consent

App Tracking Transparency (iOS)

On iOS, the App asks for your permission before accessing your device's advertising identifier, using Apple's App Tracking Transparency prompt. If you decline, the App keeps working exactly the same and you will still see ads, but they will not be personalized using that identifier. You can change your answer at any time in Settings > Privacy & Security > Tracking.

Consent in Europe, the United Kingdom and Switzerland

If you are located in the European Economic Area, the United Kingdom or Switzerland, the App shows a consent message provided by Google's User Messaging Platform before ads are requested. You can accept, refuse, or open "Manage options" to choose which purposes and vendors you allow. Refusing is as easy as accepting, and the App remains fully playable either way. If you refuse, you will see non-personalized ads.

To withdraw or change a consent choice you have already made, open Settings in the App and tap "Privacy Options". This option is shown wherever the consent message applies. You can also contact us at antsyucatan@gmail.com and we will process your request.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Game progress and preferences are stored locally on your device.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our App is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Opt-out of personalized advertising
  • Data portability

To exercise these rights or for any privacy-related questions, please contact us at antsyucatan@gmail.com.

Opt-Out Options

Personalized Ads

You can opt out of personalized advertising by adjusting your device settings:

  • Android: Settings > Google > Ads > Opt out of Ads Personalization
  • iOS: Settings > Privacy > Tracking > Disable "Allow Apps to Request to Track"

If you are in the European Economic Area, the United Kingdom or Switzerland, you can also refuse consent in the message the App shows on launch. See "Advertising, Tracking and Consent" above.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: antsyucatan@gmail.com
Privacy Policy Terms of Service Support

© 2025 Twin Software. All rights reserved.

Contact: antsyucatan@gmail.com